An amazing anniversary trip that almost wasn't!
Shelley was easy to work with, detail-oriented, and quick to respond if an issue or concern arise. One week before we were to travel, our hotel cancelled due to avalanche concerns. Shelley was on it, and she was able to secure 2 replacement hotels. She even kept searching after we rebooked and found a room with a stellar view. Highly recommend!
Dream vacation to swim with the pigs!
Shelley was responsive and engaged in all our travel needs, wishes and concerns. She booked us exactly as we dreamed of. Her customer service is above and beyond, forwarding us all relevant information as our trip drew near. She hand delivered my travel documents in an organized folder with all easy to access travel and emergency information. She found the perfect, private getaway for us. She spent time getting to know me and my dream vacation. I would use her again without hesitation.
Shelley was great to work with, very responsive and great at communicating and meeting all our needs and requests.
The greatest trip we have ever had!!!!!
I was great working with Shelley for our trip. She was very accommodating in helping us with what we wanting and giving us suggestion that we did not think about which were even better. Without her help out trip to London and Paris would not have been possible. I had checked with another other travel agency and they were not as helpful as she was. When I go on my next trip I will go through her again.
Thank you for all your help, follow up and attention to our family. We all appreciate what you did for us to have a nice family vacation. And we even have our souvenior cups!